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International Shipping
Do you ship to my country?
  We pride ourselves on our swift order processing. All product orders received on a business day by 2 p.m. are shipped the same business day. Orders placed after this time, or over the weekend or public holidays, will be despatched the next working business day. If for some reason we are unable to process your order right away, we will email you. Postage and packing costs are included in the prices you pay with no extra charges, unless otherwise clearly stated or agreed.

Occasionally, some of the vacuum packs may loose their vacuum; this is due to small punctures during transportation or malhandling by the Post Office or courier. This does not affect the quality of the contents whatsoever, we suggest you use those pouches first.

UK orders from Chlorella Europe Goods to the UK are sent by Royal Mail First Class or Royal Mail Signed-For Service; it takes no more than 1-3 days to deliver; in most instances, goods arrive the next day.

EU orders from Chlorella Europe Goods to Europe are dispatched by International Royal Air Mail or International Royal Air Mail Signed-For service (registered). EU orders are usually delivered within 3-5 working days.

PLEASE NOTE WE ARE NO LONGER ABLE TO SHIP TO USA AND CANADA.

Goods destined for the rest of the world may take a little longer, but on average it takes 7-10 business days.

In all instances, you will be notified by e-mail acknowledging your order and confirming shipping details. Please ensure that our e-mail address is added to your 'safe list' and not blocked by spam/junk filters. Goods are despatched in secure envelops or cardboard boxes; wherever possible, we aim to use recycled materials.

What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.