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Privacy

 

General


Chlorella Europe is committed to safeguarding your privacy when visiting this website. This Policy explains what happens to any personal data that you provide to us or that we collect from you whilst you visit our site. By using our site, you consent to our Privacy Policy which is compliant with the Data Protection Act 1998.

        

Providing Visitors with Anonymous Access


This website can be accessed and browsed without disclosing any personal data.

        

Information Collection


In running and maintaining our website, we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data;

  • Information provided by you when you place an order, subscribe to any of our services, respond to a survey or fill out a form;

  • Information that you provide when you communicate with us;

  • Personal information submitted to us via this website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website.

Use of Information


Data collected in this site is used to:

  • Administer and enhance the site and service;

  • Take and fulfil customer orders;

  • Provide you with the information that you requested from us relating to our products or services and deal with any enquiries or complaints made by you relating to the website;

  • Inform you of any changes to our website, services or goods and products;

  • If you have previously purchased goods or services from us, we may provide you with details of similar goods or services, or other goods and services that you may be interested.

Cookies


Cookies are used whilst you navigate on this website and to keep track of the contents of your shopping cart and to store delivery addresses. They are also used after you have logged on as part of that process. Session cookies will be deleted from your computer when you close your browser except if you have selected the "Remember Me" option. Information in the cookies is of statistical nature and does not include any personal or financial information. You can adjust the settings on your computer to turn off any cookies, if you wish, by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. In this case, you will be unable to place orders or benefit from other features that use cookies.

        

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available here.

        

At no point does Chlorella Europe create any third-party cookies on your computer.

        

Disclosing Your Information


Chlorella Europe will not disclose your personal information to any other party for any reason whatsoever other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer;

  • To the extent that we are required to do so by law;

  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of your Personal Information


Chlorella Europe will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

        

We do not store any credit card or other financial information and records. All payments are made via our secure payment processors PayPal and WorldPay using secure encrypted servers and SSL technology. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Sending such information is entirely at your own risk.

 

Access to Information


In accordance to the Data Protection Act 1998, you have the right to access any information that we hold relating to you.  Provision of such information will be subject to the supply of appropriate evidence of your identity.

        

Please let us know if the personal information which we hold about you needs to be corrected or updated. You may also instruct us not to process your personal information for marketing purposes by e-mail or through our “Contact Us” section in our website at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out.

        

Third-party Links


Occasionally, at our discretion, we may include links or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites nor do we endorse or approve their policy towards visitor privacy. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

        

Changes to our Privacy Policy


If we decide to change our privacy policy, the changes will be posted on this page.

        

Contact


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by e-mail to support@chlorella-europe.com or by post to:
 

Chlorella Europe

G10 - The Brighton Forum
95 Ditchling Road
Brighton, East Sussex BN1 4ST
United Kingdom

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